Terms and Conditions
Last Updated: 29 July 2025
Overview
This website is operated by Ventus Moda. Throughout the site, the terms “we”, “us”, and “our” refer to Ventus Moda. We provide this website, along with all available tools, content, and services, on the condition that you accept all the terms, conditions, policies, and notices outlined here.
By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, vendors, and content contributors.
Please read these Terms carefully before using our website. By accessing any part of the site or placing an order, you confirm your agreement to comply with these Terms. If you do not accept all of the Terms, you may not access the website or use any of its services. If these Terms are considered an offer, acceptance is limited to the terms as stated.
Any new features or tools added to the website will also be governed by these Terms. The most current version of the Terms and Conditions is always available on this page. We reserve the right to update or revise any part of these Terms by posting changes on this page. It is your responsibility to review them periodically. Continued use of the site after any changes constitutes acceptance of those changes.
This website is hosted on the Shopify Inc. platform, which enables us to sell our products and services securely online.
Section 1 – Use of the Online Store
By using our website, you confirm that you are at least the age of majority in your country or region, or that you are the age of majority and have given permission for any minor dependents to use this site under your supervision.
You must not use our services for any illegal or unauthorised purpose. This includes, but is not limited to, breaching any laws, regulations, or the rights of others.
You must not transmit any malicious code, viruses, or software that could harm or interfere with the website’s functionality.
A breach of these terms will result in immediate termination of your access to our services.
Section 2 – General Conditions
We reserve the right to refuse service or access to the website to anyone, at any time, for any reason.
Non-sensitive data you submit (excluding payment information) may be transmitted unencrypted and may undergo changes to conform with technical requirements. However, all payment information is encrypted during transfer across networks.
You agree not to duplicate, reproduce, sell, resell, or exploit any part of the service or website content without written permission from us.
Headings in this agreement are included for convenience only and do not limit or affect the interpretation of any section.
Section 3 – Accuracy and Timeliness of Information
While we aim to keep all information on the site accurate and up to date, we do not guarantee the accuracy, completeness, or reliability of all content. The material on this website is provided for general information only and should not be solely relied upon for decision-making.
The website may contain historical data, which may not be current and is provided for reference only. We reserve the right to modify site content at any time, though we are not obligated to update specific information.
Section 4 – Modifications to Services and Prices
Product pricing and availability may change without notice. We reserve the right to modify or discontinue any part of the service at any time.
We are not liable to you or any third party for changes in price, temporary unavailability, or discontinuation of any product or service.
Section 5 – Products and Services
Some products or services may be available exclusively through our website. These items may be in limited quantities and are subject to our Returns Policy.
We strive to display accurate colours and product images, but we cannot guarantee how they will appear on your device.
We reserve the right to limit sales to certain customers or regions on a case-by-case basis, and to limit the quantity of any item per order.
Descriptions, pricing, and stock availability may be updated without notice. We may discontinue any product or service at any time.
We cannot guarantee that products or services will meet your expectations or that any issues with the website will be resolved immediately.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to cancel or reject any order placed with us. This includes limitations on orders placed under the same customer account, payment method, or delivery address.
If your order is modified or cancelled, we will attempt to notify you using the contact details provided at checkout.
We also reserve the right to block any orders that appear to come from unauthorised resellers or distributors.
You agree to provide accurate, complete, and current billing and account details for all purchases made on our website. It is your responsibility to keep your information updated so we can process your transactions and contact you if needed.
For more information, please review our Returns and Refund Policy.
Section 7 – Third-Party Tools and Features
We may provide access to tools or features from third-party providers through our website. These tools are offered “as is” and “as available,” without any warranties or support from us.
We are not responsible for your use of optional third-party tools and recommend that you review their terms and privacy policies before use.
Any new features or tools added in the future will also be subject to these Terms.
Section 8 – Links to Third-Party Websites
Some content, products, or services on our website may include materials provided by third parties. Links that redirect you to external websites are not managed or maintained by Ventus Moda.
We do not guarantee the accuracy, content, or policies of third-party sites and accept no responsibility for any materials, services, or transactions offered by them. Your interactions with external sites, including purchases or service use, are solely between you and the third-party provider.
We recommend reviewing the terms and privacy policies of these external websites before engaging with them. Any claims, concerns, or disputes should be directed to the respective third party.
Section 9 – User Submissions, Reviews, and Feedback
By submitting any content to us—whether as part of a review, suggestion, giveaway, or unsolicited message—you grant Ventus Moda a royalty-free, non-exclusive, perpetual right to use, reproduce, edit, publish, and distribute the content in any format and for any purpose.
We are not obligated to:
- Keep your submissions confidential
- Provide compensation for submitted content
- Respond to your submissions
Although we may monitor content posted on our site, we are not required to do so. We reserve the right to remove any material we consider unlawful, offensive, defamatory, or in breach of any intellectual property or these Terms.
By submitting content, you confirm that:
- You own the rights to the material or are authorised to share it
- The content does not violate any third-party rights
- The submission contains no malicious software
- It is not false, misleading, obscene, or unlawful
You agree not to impersonate others or misrepresent your identity. You are solely responsible for the content you submit, and we assume no liability for user-generated material.
Section 10 – Personal Information
All personal information provided through this website is handled in accordance with our Privacy Policy. Please review it to understand how your data is collected, stored, and used.
Section 11 – Errors and Omissions
Despite our best efforts, this website may occasionally contain errors such as typographical mistakes, outdated content, or inaccurate product information.
We reserve the right to:
- Correct any errors or omissions
- Update or change information at any time without prior notice
- Cancel or adjust orders made using incorrect details
We are not obligated to update any information unless legally required to do so. The presence of a revision date does not imply that all content has been recently updated.
Section 12 – Prohibited Activities
You are strictly prohibited from using our website or services for any unlawful or abusive purposes. This includes but is not limited to:
(a) Violating local, national, or international laws
(b) Infringing intellectual property rights
(c) Distributing malware, viruses, or harmful code
(d) Harassing or discriminating against others
(e) Impersonating others or providing false information
(f) Engaging in scraping, phishing, or spamming
(g) Collecting personal data without consent
(h) Posting offensive, obscene, or threatening content
(i) Attempting to interfere with site security or functionality
Violation of these terms may result in the immediate termination of your access to our website and services.
Section 13 – No Warranties and Limitation of Liability
We do not guarantee that the website or services will be uninterrupted, secure, or error-free. Nor do we guarantee that any particular result will be achieved through your use of the services.
All content, services, and products provided on the website are offered “as is” and “as available,” without any express or implied warranties. This includes warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.
To the fullest extent permitted by law, Ventus Moda and its affiliates, staff, and service providers shall not be liable for any damages or losses resulting from your use of the site or its services. This includes indirect, incidental, consequential, or punitive damages, even if we were advised of the possibility.
If applicable law does not allow exclusion of certain damages, our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless Ventus Moda, its parent company, affiliates, partners, employees, and agents from any claims, losses, liabilities, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your infringement of third-party rights
- Your misuse of the website or services
Section 15 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law. The invalid portion will be deemed removed without affecting the overall agreement.
Section 16 – Termination
You may terminate these Terms at any time by discontinuing use of our services or notifying us in writing.
We reserve the right to terminate your access to our services immediately and without notice if we believe you have breached any part of these Terms. Any obligations incurred before termination will continue to apply after termination.
Section 17 – Entire Agreement
Our failure to enforce any part of these Terms shall not be considered a waiver of our rights.
These Terms of Service, together with our posted policies and notices (such as our Privacy Policy and Returns Policy), represent the complete agreement between you and Ventus Moda regarding your use of this website and our services. They supersede any prior discussions, communications, or agreements, whether written or oral.
Any ambiguity in the interpretation of these Terms shall not be construed against the party who drafted them.
Section 18 – Governing Law
These Terms of Service, along with any separate agreements under which we provide products or services to you, are governed by the laws of the United Kingdom.
Any disputes or claims related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Section 19 – Changes to These Terms
The most current version of our Terms of Service will always be available on this page.
We reserve the right to update, change, or replace any part of these Terms at any time by publishing revisions on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website or our services after updates have been posted constitutes your acceptance of the revised Terms.
Section 20 – Contact Information
If you have any questions or concerns regarding these Terms of Service, you can contact us at:
Email: info@ventusmoda.com
For additional contact options or customer service inquiries, please visit the Contact Us page on our website at info@ventusmoda.com
Contact information
Any questions or just like to talk to us? Please don't hesitate to contact us via:
E-mail address: info@ventusmoda.com
We thrive to respond within 24 hours during our opening hours.
Business name: Ventus Moda
Address: 17 St. Anns Rd, Harrow HA1 1JU, United Kingdom
Customer service available hours
Operating Hours (Monday to Friday):
09:00 AM to 18:00 PM (GMT+1 London)
Operating Hours (Saturday to Sunday):
10:00 AM to 16:00 PM (GMT+1 London)