Shipping Policy
Last Updated: 29 July 2025
At Ventusmoda, we are committed to delivering your orders quickly, safely, and at no additional cost. Below you will find all the details regarding our shipping process.
Shipping Summary
- Delivery Area: Worldwide
- Eligible Products: All items available in our online store
- Estimated Delivery Time: 6 to 9 business days
- Shipping Fees: Free standard delivery on all orders
1. Delivery Area
We currently ship to residential and commercial addresses, no PO boxes or pick up ponts.
2. Products Included
Our shipping policy applies to all items available on ventusmoda.com. Each product is carefully packed to ensure it arrives in perfect condition.
3. Where We Deliver
All orders are shipped directly to the address provided at checkout.
Please note: We are unable to deliver to PO boxes, parcel lockers, or collection points.
4. Order Cut-Off Times
Orders placed before 6:00 PM (GMT), Monday to Friday, will be processed the same day.
Orders received after this time or on weekends and public holidays will be processed on the next working day.
5. Processing Time
Once your order is received, we typically require 1 to 2 business days to confirm, inspect, and package it before shipping.
6. Shipping Duration
After dispatch, delivery usually takes 5 to 7 business days.
Deliveries are made from Monday to Friday, excluding public holidays.
During peak shopping periods, there may be slight delays.
Estimated total delivery time: 6 to 9 business days.
7. Shipping Fees
We are pleased to offer free standard shipping on all orders.
There are no additional charges for handling or packaging.
8. Updating Delivery Details
Need to change your delivery address?
Contact us immediately at info@ventusmoda.com.
If your order has not yet been processed, we will do our best to update the shipping details. Once an order has been dispatched, changes may no longer be possible.
9. Failed or Undeliverable Orders
If a delivery is returned due to an incorrect address, refusal to accept the parcel, or failure to collect it, we may deduct the return shipping cost and any re-delivery fees from your refund.
10. Customs and Import Duties
No customs duties or import taxes apply. Ventus Moda covers all charges.
Contact information
Any questions or just like to talk to us? Please don't hesitate to contact us via:
E-mail address: info@ventusmoda.com
We thrive to respond within 24 hours during our opening hours.
Business name: Ventusmoda
Address: 17 St. Anns Rd, Harrow HA1 1JU, United Kingdom
Customer service available hours
Operating Hours (Monday to Friday):
09:00 AM to 18:00 PM (GMT+1 London)
Operating Hours (Saturday to Sunday):
10:00 AM to 16:00 PM (GMT+1 London)