Accepted Payment Methods
Last Updated: 29 July 2025
At Ventus Moda, we are committed to providing a smooth, secure, and flexible checkout experience. We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
All payments are processed securely and instantly at the time of purchase, ensuring a fast and seamless transaction.
Currency
All transactions are processed in your local currency. We support all major currencies such as USD, GBP, AUD, CAD, NZD, EUR and so on.
Secure Payment Processing
Your privacy and payment security are extremely important to us. All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial data.
We do not store your credit or debit card details on our servers. All payment information is processed securely by our trusted third-party payment providers.
Payment Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email with all relevant details.
If you do not see it in your inbox, please check your spam or junk folder. Still no email? Contact our team at info@ventusmoda.com and we’ll be happy to assist.
Declined or Failed Payments
If your payment fails or is declined, we recommend the following steps:
- Double-check your card number, expiry date, CVV, and billing address
- Ensure there are sufficient funds or available credit in your account
- Contact your bank or card issuer to verify the issue
If you continue to experience issues, please contact us at info@ventusmoda.com. Our support team is here to help.
Payment Issues or Disputes
If you believe you were charged incorrectly or notice an unauthorised payment, contact us immediately. We will investigate and resolve the issue as quickly as possible.
Shipping Summary
We currently ship to addresses worldwide.
All orders include free standard delivery, with an estimated arrival time of 6 to 9 business days.
You can find full details in our Shipping Policy.
Returns and Refunds
Not quite right? No problem. You may return your item within 30 days of receiving your order.
Items must be unused, in original condition, and no restocking fee applies.
View the full terms in our Returns & Refund Policy.
Our Commitment to Privacy
We value your privacy and only collect the data necessary to process your order. Your information will never be sold or used for any purpose without your consent.
For more details, please review our Privacy Policy.
Google Merchant Center Compliance
Ventus Moda complies fully with Google Merchant Center policies, including secure checkout, transparent pricing, and high standards of customer care.
Our mission is to provide a safe, reliable, and customer-first shopping experience.
Contact information
Any questions or just like to talk to us? Please don't hesitate to contact us via:
E-mail address: info@ventusmoda.com
We thrive to respond within 24 hours during our opening hours.
Business name: Ventus Moda
Address: 17 St. Anns Rd, Harrow HA1 1JU, United Kingdom
Customer service available hours
Operating Hours (Monday to Friday):
09:00 AM to 18:00 PM (GMT+1 London)
Operating Hours (Saturday to Sunday):
10:00 AM to 16:00 PM (GMT+1 London)